I help Australian business owners build AI-powered operational systems that cut costs, eliminate bottlenecks, and give you your time back — in 90 days or less. No jargon. No theory. Just working systems.
Trusted by leading Australian organisations across government, health, and industry
If your business has people, processes, and repetitive decisions — the answer is yes. Here's where we've built Systems That Think™.
Don't see your industry? Book a call — if you have a team and a process, we can build a system around it.
You know every part of your business — the clients, the team, the systems, the fires. And that's exactly the problem. Because right now, your business can't function without you. Every decision, every exception, every "quick question" from the team — it all comes back to you.
You're the most expensive admin assistant in the company.
Meanwhile, your competitors are quietly automating the things you're still doing manually. Every month you don't fix this, you're paying for it. In overtime. In errors. In opportunities you didn't have the bandwidth to chase.
You're still approving things that should run automatically
Your team is doing work that software should be doing
You have no real-time visibility into what's actually happening
You've 'looked at AI' but don't know where to start or who to trust
You've been burned by consultants who delivered a report and disappeared
Your business is growing but your margins aren't keeping up
"The good news? This is a solvable problem. And it doesn't require you to become a technology expert."
— Peter Hawtin
Peter Hawtin has spent over two decades building operational systems for organisations where downtime costs millions and errors aren't an option — including large-scale government infrastructure projects across Australia.
He's not a theorist. He doesn't sell AI strategy decks. He builds the actual infrastructure — the workflows, the automations, the AI agents — and he stays until it works.
Based on the Gold Coast, Peter works exclusively with Australian business owners doing $1M to $100M who are ready to stop running their business manually and start running it intelligently.
Peter works with a small number of clients at any one time. Before any investment is discussed, he'll tell you honestly whether there's a real opportunity in your business. If the numbers don't stack up, he'll tell you.
2-week engagement · Investment discussed on call
Before you invest in building anything, you need to know exactly where the opportunities are and what they're worth. Peter maps your entire operation, identifies the top 5–7 automation opportunities, and delivers a prioritised roadmap with a projected return for each.
"You'll leave knowing exactly what to fix, in what order, and what it's worth to your business."
6–12 week build · Investment discussed on call
Peter designs and builds your AI-powered operational infrastructure from the ground up. This is where the Audit becomes reality — working systems that automate your highest-cost, highest-frequency operational tasks.
"By week 12, your business will be running processes it used to take your team 20+ hours a week to manage."
Monthly retainer · Limited to 4 clients
Peter acts as your embedded Chief AI Officer — ongoing strategy, implementation, team training, and performance reporting. You get the expertise of a senior technology executive without the cost of hiring one full-time.
"Your business keeps getting smarter every month. Your competitors don't."
Not sure which is right for you? The free 30-minute audit call will make it obvious. Book it here →
Most business owners hesitate because they don't know what they're walking into. Here's exactly what happens from the moment you book.
We talk about your business, your biggest operational headaches, and where AI could have the most immediate impact. No pitch. No pressure. Just clarity.
No preparation required.
Within 48 hours of our call, you'll receive a written summary of the top 3 opportunities in your business, with estimated time savings and ROI for each.
Yours to keep — regardless of next steps.
If the opportunity is real and the fit is right, we'll discuss the best engagement model. If it's not the right time, you'll still leave with more clarity than you had before.
No obligation. No hard sell.
Every testimonial below includes a specific outcome. Because vague praise doesn't help you make a decision — and Peter knows it.
"Before working with Peter, I was spending 3 hours every day on reporting and approvals that should have been automatic. Within 6 weeks, that was down to 20 minutes. I genuinely don't know why I waited so long."
Managing Director
Construction & Infrastructure
$8M revenue
"I'd been burned by two consultants before Peter. Both delivered reports. Peter delivered working systems. The difference is night and day. We're saving roughly $180,000 a year in operational costs."
Founder & CEO
Professional Services
$12M revenue
"Peter doesn't just understand AI — he understands business. He asked questions no technology consultant had ever asked me before. The result was a system that actually fits how we work, not how he thinks we should work."
Managing Director
Logistics & Distribution
$22M revenue
Average reduction in manual admin time
Typical time to first measurable results
Average ROI in year one
Of clients report improved operational visibility
Most businesses doing $1M–$100M are losing between $150,000 and $500,000 per year to operational inefficiency — and they don't know it.
This free 12-page diagnostic walks you through the 7 most common places that money and time disappear in businesses your size. Download it. Complete it. You'll know exactly where your biggest opportunities are.
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Peter works with a maximum of 6–8 clients at any one time. This isn't a sales tactic — it's how he ensures every client gets the quality of work they're paying for. Current availability for new clients is limited.
The free AI Operations Audit call is 30 minutes. No pitch. No obligation. Just a clear picture of where your biggest opportunities are — and what they're worth to your business.
No preparation required. No obligation to proceed.
Every software vendor in Australia is now selling 'AI'. Most of it is a thin layer of ChatGPT wrapped around an existing product. Here's how to tell the difference.
Read article →The term 'AI consultant' has become almost meaningless. Here's a clear definition of what an AI Operations Consultant actually does — and the three signs your business is ready for one.
Read article →The average business owner doing $5M–$20M spends 15–25 hours per week on tasks that could be automated. Here's a framework for identifying exactly where your time is going.
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